Last modified: January 3, 2023

Privacy Policy

Thank you for learning orthodontics with us or visiting one of our websites. We respect your right to privacy and take every precaution to ensure that these rights are protected. This policy explains the what, how, and why of the information we collect when you visit one of our websites or use our services. It also explains the specific ways we use and disclose that information. We take your privacy seriously, and we never sell or rent lists or email addresses.

By using our websites or services, you consent to the data practices described in this policy. If you do not agree with these practices, you should not use our websites or services.

THE BASICS

  1. Definitions

These definitions should help you understand this policy. When we say “we,” “us,” “our,” “Progressive Orthodontic Seminars,” “Progressive Orthodontics,” “Progressive,” “POS,”  “Progressive Orthodontic Seminars and McGann Postgraduate School of Dentistry,” “McGann Postgraduate School of Dentistry, ” and “MPSD,” we are referring to Progressive America, a State of California S Corporation, and its affiliates.

We provide online platforms and resources that you may use for learning orthodontics or dental practice skills, organizing your training, understanding our programs and services, or staying in contact with others. When we say “Member,” we are referring to the person or entity that is registered with us to use these Services. When we say “you,” we are referring either to a Member or to some other person who visits any of our Websites. “Personal Information” means information that can be used to identify you, including, but not limited to, first and last name, email address, phone number or other demographic information.

We offer the Services on our websites http://www.posortho.smilestream.com, http://www.info.smilestream.com, and http://www.posortho.com. This Privacy Policy applies to these specific websites, as well as any other sites owned or operated by us . The “Websites” include the Websites themselves, and any web pages, interactive features, applications, widgets, blogs, social networks, social network "tabs," or other online, mobile, or wireless offerings that post a link to this Privacy Policy, whether accessed via computer, mobile device, or other technology, manner or means. While providing the Services, and as described in more detail below, we may collect Personal Information about a Website visitor, Member, person or email address.

  1. Changes

We may periodically change this Privacy Policy. All updates and amendments are effective immediately upon notice. We encourage you to review this Privacy Policy page often to stay informed of changes that may affect you, as your continued use of the Website signifies your continuing consent to be bound by this Privacy Policy.

  1. Questions & Concerns

If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please use our contact form to send us a message. You may also contact us by postal mail or email at:

Progressive Orthodontic Seminars
Attn. Privacy Officer
info@posortho.com
135 Columbia Suite 101
Aliso Viejo, CA 92656, USA

YOUR INFORMATION

  1. Information We Collect

(a) Information you voluntarily provide to us: When you sign up for and use Services, consult with our customer service team, send us an email, request access to a video or educational resource, post on our blog, or communicate with us in any way, you are voluntarily giving us information that we collect. That information may include your name, physical address, email address, IP address, phone number, credit card information, and other demographic information. By giving us this information, you consent to this information being collected, used, disclosed, transferred to the United States and stored by us, as described in this Privacy Policy.

(b) Information we collect automatically: When you use the Services or browse one of our Websites, we may collect information about your visit to our Websites, your usage of the Services, and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, time, referral source, and other information about how you interacted with our Websites or other websites. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. This type of information helps us to improve our Services for both you and for all of our users.

(c) Cookies and tracking: We and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

We use cookies to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. One of the primary purposes of cookies is to provide a convenience feature to save you time.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of Progressive or Websites you visit. This data is used to deliver customized content and promotions within the Progressive Website. Please note you might continue to receive generic ads or promotions.

(d) Web beacons: We use web beacons on our Websites and in our emails. When we send emails to Members, we may track behavior such as who opened the emails and who clicked the links. This allows us to measure the performance of our email campaigns and to improve our features for specific segments of Members and Subscribers. To do this, we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details.

  1. Use and Disclosure of Personal Information

We may use and disclose Personal Information only for the following purposes:

(a) To promote use of our services to you. For example, if you leave your Personal Information when you visit our Website and do not sign up for any of the Services, we may send you an email inviting you to sign up. If you use any of our Services and we think you might benefit from using another Service we offer, we may email, call, or text you about that. You can stop receiving our promotional emails or contacts from our service team by following the unsubscribe instructions included in every email we send. In addition, we may use information we collect in order to advertise our Services to you or suggest additional features of our Services that you might consider using.

(b) To send you informational and promotional content that you may choose (or “opt in”) to receive. You can stop receiving our promotional emails by following the unsubscribe instructions included in every email. You can also opt out by emailing unsubscribe@posortho.net.

(c) To bill and collect money owed to us by our Members. This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments. To learn more about the steps we take to safeguard that data, see Section 11 below.

(d) To send you System Alert messages. For example, we may inform you of temporary or permanent changes to our Services, such as planned outages, new features, version updates, releases, abuse warnings, and changes to our Privacy Policy.

(e) To communicate with our Members about their account and provide customer support.

(f) To enforce compliance with our Terms of Use and applicable law. This may include developing tools and algorithms that help us prevent violations.

(g) To protect the rights and safety of our Members and third parties, as well as our own.

(h) To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.

(i) To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements.

(j) To prosecute and defend a court, arbitration, or similar legal proceeding.

(k) To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.

(l) To provide, support, and improve the Services we offer. This includes, for example, aggregating information from your use of the Services or visit to our Websites and sharing this information with third parties to improve our Services. This might also include sharing your information with third parties in order to provide and support our Services or to make certain features of the Services available to you. When we do have to share Personal Information with third parties, we take steps to protect your information by requiring these third parties to use the Personal Information we transfer to them in a manner that is consistent with this policy.

(m) To provide suggestions to you. This includes adding features that use data to suggest products or services that you may be interested in or that may be relevant to you.

(n) To transfer your information in the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition. In that event, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Website.

(o) To post customer testimonials, stories or comments after getting email or verbal consent by the customer.

  1. Public Information and Third Party Websites

(a) Blog and Forum. We have a public blog and community forum on our Websites. Any information you include in a comment on our blog or post on our forum may be read, collected, and used by anyone. If your Personal Information appears on our blog or forum and you want it removed, contact us here.

(b) Social media platforms and widgets. Our Websites include social media features, such as the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. We also maintain presences on social media platforms including Facebook, Twitter, and LinkedIn. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

(c) Links to third-party websites. Our Websites include links to other websites, whose privacy practices may be different from Progressive’s. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit.

  1. Third Parties

We may disclose Personal Information to the following types of third parties for the purposes described in this policy:

Sometimes, we need to use third party Service Providers in order to provide and support the features of our Services. For example, if it is necessary to provide you something you have requested (like send you orthodontic brackets), then we may share your Personal Information with a Service Provider for that purpose. We will tell you we are working with a Service Provider whenever reasonably possible, and you may request at any time the names of our Service Providers. Just like with the other third parties we work with, these third party Service Providers enter into a contract that requires them to use your Personal Information in a manner that is consistent with this policy.

  1. Contest and Sweepstakes

We may, from time to time, offer surveys, contests, sweepstakes, or other promotions on our Websites or through social media. Participation in our Promotions is completely voluntary. Information requested for entry may include personal contact information such as your name, address, phone number, email address, and similar details. We use the information you provide to administer our Promotions. We may also, unless prohibited by the Promotion’s rules or law, use the information provided to communicate with you, or other people you select, about our Services. We may share this information with our affiliates and other organizations or Service Providers in line with this policy and the rules posted for the Promotion.

SECURITY

  1. Notice of Breach of Security

If a security breach causes an unauthorized intrusion into our system that affects you, then Progressive will notify you as soon as possible and later report the action we took in response.

  1. Safeguarding Your Information

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

Our credit card processing vendor uses security measures to protect your information both during the transaction and after it is complete. Our vendor is certified as compliant with card association security initiatives, including the Visa Cardholder Information Security and Compliance (CISP), MasterCard® (SDP), and Discovery Information Security and Compliance (DISC). If you have any questions about the security of your Personal Information, you may contact us at info@posortho.net.

Member accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party.

COMPLIANCE

  1. Accuracy of Data, Transparency, and Choice

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information.

We will retain your information for as long as your account is active or as long as we consider it potentially useful to provide you with our Services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our Agreements.

  1. Access

We will give an individual access to any Personal Information we hold about them within 30 days of any request for that information. Individuals may request to access, correct, amend or delete information we hold about them by contacting us here. Unless it is prohibited by law, we will remove any Personal Information about an individual from our servers at your or their request. There is no charge for an individual to access or update their Personal Information.

  1. California Privacy

Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information, such as name, email and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. To request the above information, please contact us through our contact form or email at info@posortho.com.